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  1. First, I downloaded the launcher from the Phoenix Network website. When I run the desktop shortcut (as admin), it says "LOADING" on a transparent foreground. I left it for 20 minutes and it still said loading. I tried starting it many times with the same result. Freezes like this. Then, I tried downloading the launcher zip file from a link provided on this forum. After unzipping the file, when I run phoenixlauncher.exe (as admin) the login screen does appear but everything in the window is frozen. I cannot type in the fields and none of the buttons work. Freezes like this.
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