First, I downloaded the launcher from the Phoenix Network website. When I run the desktop shortcut (as admin), it says "LOADING" on a transparent foreground. I left it for 20 minutes and it still said loading. I tried starting it many times with the same result.
Freezes like this.
Then, I tried downloading the launcher zip file from a link provided on this forum. After unzipping the file, when I run phoenixlauncher.exe (as admin) the login screen does appear but everything in the window is frozen. I cannot type in the fields and none of the buttons work.
Freezes like this.